How to Connect to Your Server with SFTP

Find your connection details

Open the server and select Settings. Copy the SFTP Server Address and Username exactly as displayed. Pterodactyl normally authenticates SFTP with your panel account password; subusers require the files.sftp permission. The SFTP port is part of the displayed address and is not the game port.

Connect with an SFTP client

1. Install WinSCP, FileZilla, or another client that supports SFTP.
2. Choose SFTP—not FTP or FTPS—as the protocol.
3. Enter the host and port shown under Settings.
4. Enter the full displayed username and your panel password.
5. Verify the host address before accepting the fingerprint on first connection.

Transfer safely

Stop the server before replacing active world or database files. Upload to the correct directory, verify file sizes, and restart while watching the console for errors.