How to Add Game Panel Users and Set Permissions

Give a helper access to your game server with their own account. Choose permissions for files, console commands, backups, and power controls.

Invite a helper through Users on your game server. They use their own panel account, so you do not need to share your password or give them billing access.

Users controls panel access for this server. In-game administrator roles are configured separately.
Visual guide: give access in the right place. See the steps for the exact settings used by this game.

Invite a helper

  1. Open your server’s Users page and select the option to invite a user.
  2. Enter their email and select the permissions they need. You can only grant permissions available to you.
  3. Send the invitation. A new user should follow the panel’s account setup instructions.
  4. Have them sign in and test their task.

Choose permissions

Reading Console output, sending commands, and using Start, Stop, or Restart are separate permissions. For a helper who only checks logs, allow console output without command or power controls.

File permissions separately control listing, reading, creating, editing, and deleting files. SFTP access also needs the appropriate file permissions for the task.

Change or remove access

Return to Users to change permissions or remove the server assignment. Have the helper sign in again to check an updated permission. If one task is unavailable, enable the specific permission it needs rather than every permission.

See the panel introduction, SFTP access, and backup and restore instructions.

Troubleshooting checks

If the result is not what you expected
What you seeWhat to check
Subuser can sign in but cannot perform a taskReview that task’s permissions on the correct server. Grant only the access needed.
Subuser needs in-game moderator powersConfigure the game’s administrator system separately from panel permissions.

References: Pterodactyl user invitations and permission descriptions. These permissions apply only to the selected Konnect game server.

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Written by Konnect HostingUpdated 2 min read

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