Hytale server hosting FAQs
Find answers about your game server, or explore our setup guides.
How much does Hytale server hosting cost?
See the plan cards above for current monthly pricing and included memory, processor and storage. Choose resources around your game settings, mods and community size rather than player count alone.
How should I choose a Hytale server plan?
Compare resources for how your group explores and builds. Loaded world areas and view distance affect memory use, while players and entities influence CPU demand. Preserve world and player data before updates or content changes, then monitor usage as your community grows.
Do I need a Hytale account, and why is there no username or password field?
Yes, account authorization is required for normal online hosting. With our current setup, use a Hytale account that owns the game when prompted. Authorization happens through Hytale in your browser, rather than a username/password field in the panel. Read the official Hytale server manual.
Why is the first startup waiting for a browser link or device code?
The panel installer prepares the downloader; the first startup still needs to download Hytale. Follow its authorization link in your browser and wait for the download to finish. The game server can then request separate authorization. Server console commands will not work while the downloader is still waiting.
How do I authenticate my Hytale server?
Once the game server is running, open its Console in the Game Panel:
- Enter
/auth login device. - Open the Hytale authorization link shown and approve the displayed code using the account that owns the game.
- Return to the console and enter
/auth statusto check the result.
If the code expires, request a new one. See Hytale’s authentication instructions. Never post authorization codes or tokens publicly.
How do I keep Hytale authorization after a restart?
After successful server authorization, run /auth persistence Encrypted. Check the saved mode with /auth persistence. Memory-only authorization is lost when the process stops. If authorization expires or is revoked, authorize again. Contact support if it fails after a restart; do not delete your world to fix a login problem. See authentication and persistence guidance.
Should I change Auth Mode to offline or insecure?
Keep Auth Mode set to authenticated for normal online hosting. Selecting it does not sign the server in. Complete the authorization steps above; offline or insecure mode changes authentication behavior and is not the fix for a failed login.
Which address do players use, and why can’t they connect?
Use the game address and assigned port shown in your Game Panel. Do not use the panel website, SFTP port or Source Query port. Wait for startup to finish and check /auth status. Hytale uses UDP for gameplay. If it still fails, send support the exact connection error and relevant console lines, with tokens and authorization codes removed.
Should I choose release or pre-release, and how do updates work?
Use release for your regular server. Choose pre-release only for deliberate testing, with compatible clients and mods. A protocol mismatch requires matching client and server versions. Our current server template checks for downloads and updates during startup. Back up your world and configuration before changing versions; ask support before moving an existing world between branches.
Read the related guide →What do the other Hytale startup switches mean?
- Use Ahead-of-Time Cache: helps speed up startup; normally leave it enabled.
- Accept Early Plugins: enables unsupported early-loading plugins that may affect stability; leave it off unless your setup needs them.
- Allow operators: enables operator functionality; it does not replace Hytale account authorization.
- Disable Sentry: controls crash reporting; usually leave the default unless developing plugins or following support advice.
- Install Source Query plugin / Source Query Port: provide server information for compatible tools. This is separate from the game connection port.
How long before my server is online?
Your order enters the setup queue after confirmed payment. Timing depends on availability and configuration. Hytale may also need download and account authorization before players can join. Follow your order in the client portal and check the Game Panel console when your server is available.
How fast is support service?
What payment methods do you accept?
We accept major credit cards through Stripe and PayPal where available. The payment options available for your region are shown at checkout.
What hardware will host my server?
Compare the processor, memory and storage shown in the plan cards above. Your plan’s memory is the allocation for your server, rather than the whole host machine. Hardware and resource availability depend on your selected plan and location.
Can I install mods and custom content?
Yes. Use mods compatible with your installed Hytale version. In the server’s working folder, mods/ holds mods, universe/ contains world and player data, and config.json contains server settings. Back up your files and stop the server before manual changes. See the official file and mod guidance or contact support.
Can I get a refund?
New service purchases are covered by our 3-day money-back guarantee. Contact us through the client portal within 72 hours of your original purchase to request a refund. Renewals and other excluded purchases are not covered by this guarantee. See our refund policy for the full terms and exclusions.
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