Puck server not showing up or unable to connect

Use Puck with a compatible game build and the assigned game address. The query/ping port is separate from the main connection, so use the right endpoint when testing browser visibility.

If joining fails

If players join but are later removed, inspect Kick Timeout and the game’s log before assuming the network is down. Timing and performance settings should be changed one at a time.

  1. Open Console and wait for the game or world to finish loading. Save the first error if startup stops.
  2. Use the joining method above with one client on the matching game version and required content.
  3. If entry is rejected, compare the exact error with the password, edition, map or authentication checks above. Keep the working save while testing.

Related guides

Puck server settings: Startup and configuration

Documentation

Server configuration reference

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Written by Konnect HostingUpdated 1 min read